Shipping and Delivery

For a small fee, you can get certain items purchased from the e-shop delivered to you. Exact delivery time may vary depending on vary depending on your proximity to the store, the size of your order, seasonal peak shopping days and other factors.

Free Shipping for nett purchase above $250. A nominal fee of $30 will be charged for purchase less than $250.

For oversea shipping please write to us at webadmin@intero-inc.com to get advice on the specific shipping rate.

Upon receiving the full payment of your order, we will begin to prepare for the shipping of the ordered products. If the items purchased are in stock, the delivery is typically within 5 working days (not included Sat and Sun). If the items purchased are out of stock, you will be contacted by our customer service officer.

Intero Enterprise Pte. Ltd. will use our reasonable efforts to deliver your order within this period. But we do not guarantee that we will deliver within this time frame due to circumstances beyond our control.

If your order has not arrived within he estimated delivery time frame, please contact us at +65 64581938 or email us at webadmin@intero-inc.com

We reserve the right to amend our shipping and delivery policy at any time with or without notice.

Refunds on purchases made with a credit card will only be credited to the same card. Please note that the normal processing time for refund requests is 4-6 weeks from the date of request.

We reserve the right to amend our exchange and refund policy at any time with or without notice.